Proceedings of the International scientific and practical conference ―Cambridge Congress of Advanced Studies‖ (April 3-5, 2026) / Publisher website: www.naukainfo.com. - Cambridge, United Kingdom, 2026. - 350 p.

29 MANAGEMENT, PUBLIC ADMINISTRATION AND GOVERNANCE UDC 005.332.5:005.7 Kateryna Mazharenko senior teacher Yevheniia Viter student Anastasiia Bidna student Kremenchuk Mykhailo Ostrohradskyi National University Kremenchuk, Ukraine DEVELOPMENT OF MANAGERS’ SOFT SKILLS IN THE ERAOF BUSINESS PROCESS AUTOMATION Abstract. The article examines the development of managers‘ soft skills in the context of business process automation. It identifies key competencies that ensure effective team management, increased productivity, and organizational adaptability to modern technological changes. Methods for developing communication, leadership, emotional, and strategic skills are analyzed, along with their impact on corporate culture and business performance. Keywords: soft skills, manager, automation, business processes, management, emotional intelligence, communication, adaptability.